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nbet365 collects only the information needed to run your account, process transactions through Nagad and Upay, and keep your session secure. This policy explains what we collect, why we collect it, and what choices you have — with access depending on your local law and eligible region.
When you open an account on nbet365, we collect the registration details you enter — name, email address, mobile number and the payment method you choose, such as Nagad or Upay. We also collect transactional records tied to deposits and withdrawals processed through those wallets, so your account history stays accurate and disputes can be resolved. Beyond account data, we record session activity: pages visited, games launched, and device type. This helps us understand how the lobby performs on mobile versus desktop so we can keep navigation clear. We do not sell your personal data to third parties. Where we share information — for example, with payment processors handling a Nagad transfer — we share only what is necessary to complete that specific transaction. We may also retain data as required to meet obligations under applicable law in eligible regions. You can contact our support team to ask what data we hold on your account at any time. This policy applies wherever access to nbet365 is permitted under local law.
This policy covers the data nbet365 processes directly — through your account, your wallet transactions and your activity on this site. It does not extend to third-party sites linked from our pages, external payment processors beyond the data we pass them, or device-level settings controlled by your mobile or browser. Knowing where the boundary sits helps you understand exactly who is responsible for which part of your data.
Registration details, login history and account settings fall fully inside this policy. We control how this data is stored, how long it is kept and who within our platform can access it.
Payment data passed to Nagad or Upay during a deposit or withdrawal is covered up to the point it reaches the payment processor. The processor's own policy governs what happens on their side.
Your in-lobby activity — which game categories you browse, how long you spend on a page — is recorded by us for site improvement. This data does not identify you to studios or game providers.
Links or embedded tools from external providers operate under their own privacy terms. We are not responsible for data collected by any third-party service you reach from our pages.
You have practical options when it comes to the data we hold on your account. If you want to see what we have stored — your registration details, transaction records from Nagad or Upay payments, or your session history — you can request a summary through our support channel. If something is wrong, such as an incorrect mobile number or email address, you can update it directly inside your account settings, or ask support to correct it if the field is locked. You can also ask us to explain why a specific piece of data was collected and how long we plan to keep it. Requests related to data deletion are assessed against our legal retention obligations in applicable regions — we will tell you clearly what we can and cannot remove and why. Every request is handled through the same support route used for account queries; there is no separate form or process.
Contact support to request a summary of the personal data tied to your account, including registration details and payment transaction history.
Update your email or mobile number in account settings. For locked fields, raise a correction request with support and we will guide you through the verification step.
If you are unsure why a specific detail was collected or how it is used, send the question through our support channel and we will respond with a clear explanation.
Deletion or restriction requests are reviewed against applicable retention rules. We will confirm in writing what action we can take and provide a reason if a full deletion is not possible.
If you have a question about this privacy policy, want to check what data your account holds, or need to correct a detail, these are the routes we have published for you. Use the channel that works best for your device — all three reach the same support team.
Open the chat widget from any page on nbet365. It connects you directly to the support team and is the fastest route for data or account questions.
Send your privacy or data query to the email address shown on our contact page. Include your registered mobile number so we can locate your account record quickly.
The Help section inside your signed-in account lists common privacy questions and links you to the correct support route based on your request type.
Handling your account data carefully is not optional for us — it is part of how we keep the platform working reliably for Bangladesh. Here is how we approach each key area of data handling, from cookies to retention.
We use cookies to keep your session active and remember your lobby preferences. You can adjust cookie settings through your browser at any time. Disabling all cookies may affect how some account features behave on mobile.
Your account credentials are stored using standard encryption practices. We do not store Nagad or Upay PIN details — those remain with the respective payment processor. Password changes are available in account settings.
We keep account and transaction data for as long as required under applicable law in eligible regions. Once the retention period ends and no obligation requires us to keep the data, we remove it from active systems.
When this policy changes, we post the updated version on this page with a revised date at the top. Continued use of your account after a change is posted means you have seen the updated terms.
These are the questions we see most often from people reviewing this policy. If yours is not here, send it through live chat or email and we will answer it directly.
We collect the details you enter at registration — name, email, mobile number and the payment method you select, such as Nagad or Upay. We also record transaction history and session activity to keep your account accurate and the lobby navigation working well on your device.
We share data only when necessary to process a transaction — for example, passing the minimum details required to complete a Nagad deposit. We do not sell your data to advertisers or unrelated third parties. Any sharing is limited to what the specific transaction or legal requirement needs.
Contact support through live chat or the email address on our contact page. Include your registered mobile number and ask for an account data summary. We will confirm the details we hold and explain how each piece is used within your account.
You can submit a deletion request through support. We review it against applicable legal retention obligations in eligible regions. Where we can delete data, we will do so and confirm it in writing. Where a legal requirement prevents full deletion, we will explain exactly what that is.
Cookies keep your session active and save lobby preferences between visits. You can turn them off in your browser settings at any time. Switching off all cookies may affect how account features behave, particularly on mobile. We do not use cookies to track your activity outside our site.
This policy covers data processed through your account wherever nbet365 is accessible. Access to the platform depends on your local law and eligible region. If you are unsure whether access is permitted in your area, check the applicable rules in your jurisdiction before using the site.